HB
Harold B
1 reviews | Active since Jul 2020
24 Jun 2021, 13:57
account closed notification
I need Vodacom to close my account , and update a closed notification with Transunion.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
24 Jun 2021, 18:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Jun 2021, 18:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
HB
Harold B's updateReviewer Update
24 Jun 2021, 19:14thank you
HB
Harold B's update24 Jun 2021, 19:14
Reviewer Update
thank you
Vodacom's replyOfficial
25 Jun 2021, 11:16Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that our Legal Team has settled the account and has sent off the settlement letter. If you require further assistance please contact ***. Your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply25 Jun 2021, 11:16
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that our Legal Team has settled the account and has sent off the settlement letter. If you require further assistance please contact ***. Your query has now been resolved. Regards Consumer Website Team
Best regards,