Account cancellation

Bad Bad Bad service from Vodacom. I’ve called several times to cancel the contract within the specified period of 14 days since from march until now where they blocked my calls because of suspicious activity and with that being said I’ve already received the statement stating my balance. I’m taking this up I’m not gonna slip, these people made sure the 14 days period expires and left me no choice but to proceed with the account. Am taking this to the ombudsman we can’t be chowed easily like this then they’ll respond by saying beware of phishing. I’ve been patient enough.