Account Cancelation/*********** Staff

Last year 2021/08/25 I have contacted Vodacom for early cancelation quotations on my account. They have sent me the quotation in which I paid the very same day (R10300). I sent through the signed quotations, proof of payment and copy om my ID as requested by vodacom. After that, the debit order stop going of monthly so I was under the impression that the cancelation went through accordingly. Only to find out that my monthly debit order went of the R10300 which I paid for cancelation. I am battling for going to 5 months now that Vodacom started debiting my account monthly (R1300) again. I have contacted Vodacom on numerous occasions and sent mails to the whole world at Vodacom and the problem still persists. Whilst phoning them to get this sorted they still trying to sell me other stuff. I am so fed up with Vodacom, the staff is really *********** and unprofessional. Non the less to even speak to a manager is non existing... I will make this my mission to put this all over social media for every one to see how *********** Vodacom staff is...