1 reviews | Active since Jan 2016
Account blocked due to non payment
I recently put a complaint on here about Vodacom in Centurion, now it is both the centurion branch as well as the call center.<br> <br> I changed banks, changed my details with the Centurion branch, the payment was not taken off. I phoned the call center, they said I could change the debit order date, then changed the story to there wasn't enough time, then I called again and was told that I could change it to today's date 18th April 2016 so that it could be taken off then. They have now blocked my account due to non payment. I can guarantee that they will make me pay a fee to get it back on. They responded to my last complaint by saying that they would contact me. I am still waiting, it is 4 days I have heard NOTHING.<br> <br> Please could someone from Vodacom help me out here. I live in the middle of now where and can't just run off to a shop near me (2 hours away).
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
