Account blocked

My account has been block due to non payment, Its a Debit order and I did not even receive notification that it did not go through.<br> <br> I then phoned and ask what am I to do to get my line activated immediately. I was notified that the quickest way is to go make a payment at Standard Bank. Which I now did, only to phone back and the call centre telling me that I need to send the proof of payment and only then within 48 hour they will be able to unlock.<br> <br> This is Ridiculous! Your systems are not up to scratch and don't get me started on the call centre staff. <br> <br> I am done with Vodacom, done!