1 reviews | Active since Apr 2016

01 Mar 2017, 11:56

Account billing me after I am on prepaid

<p>I have been trying to sort out the problem. Of being billed after I am on prepaid. I have called the whole of February and even reached my limit to customer care. Please sort this. ********** 347. They even handed me over to debt collector</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Mar 2017, 11:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply09 Mar 2017, 13:47
Official

As per telephonic discussion,feddback provided.

Regards

FM