MM
Mercy M
1 reviews | Active since Feb 2022
20 Oct 2022, 13:32
Account billed twice.
I have been double billed on my Card purchase. I purchased data on the 15th of October and it was subtracted from my account, today I purchase it again and I'm billed twice (For today and the 15th again).
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Vodacom's replyOfficial
20 Oct 2022, 14:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Oct 2022, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team