Account billed-delay in contract cancellation

On 20.03.2015 i request a premature contract cancellation from vodacom, it was provided at<br> R1983.73 the amount was paid the same day , documents sent through the same day to the rentention department.The contact was only cancelled 15.04.2015 after I took to the complain to Hello Peter.<br> Due to the delay in the cancellation that was caused by Vodacom staff ineffectiveness , on the 03.04.2015 , my vodacom account was billed with R1486.97 and R796.50, which was not supposed to charged , according to the premature cancellation qoutation it states that cancellation will be processed as soon the payment and documentation is received .Which in this case did not happen.I had to fight and force vodacom to process the cancellation and what they get paid to do , now i again need to fight for them to reverse the charges because I'm not going to pay vodacom for being lazy , If nothing is done about this from vodacom,I'm handing the matter to ICAS ombudsman and the media.<br> <br> <br>