1 reviews | Active since May 2016

27 Jul 2016, 11:11

Account being debited more than expected

<p>I've treid resolving this with your call centre, but it seems you are offline.</p> <p> </p> <p>Kindly confirm why my account was debited with R866.77, usually the account is debited with R608.</p> <p> </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply27 Jul 2016, 13:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Jul 2016, 06:47
Official

Dear Mr Gain,

I hope I have improved your Vodacom exeperience.

Regards,

Cassandra