SP
Stacey P
1 reviews | Active since Jan 2016
28 Apr 2021, 00:30
Account Balance
Is it even possible for vodacom to ignore customers like this....
Still waiting on what my outstanding balance is and where my account is because MBD has NO information from me.
FYI I paid Vodacom a R1300.00 for 2021 so far not a R400.00 as per your update on my credit report.
You are hindering my plans with this slow, pathetic service I am receiving for a balance that less than R2000.00
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Vodacom's replyOfficial
28 Apr 2021, 08:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Apr 2021, 08:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team