Account and CONTENT services BIG frustration
<p>Utterly disappointed and frustrated by the service and Vodacom support. Tried to escalate, but with no joy.</p> <p>Phone is blocked after 'content services', ticket logged to stop it nevertheless another huge bill. No one willing to help and get this sorted. In the meantime, phone is not even being used - but bill keeps increasing.</p> <p> </p> <p>This is the 2nd hellopeter comment regarding this subject, so the 'vodacom will contact' you message is also not working!!! </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for bringing this incident to my attention.
This has been reviewed and addressed, please refer to detail documented and communicated via your email *** dated 31/01/2017 and 09/02/2017.
Warmest regards
Elroy
Thank you for bringing this incident to my attention.
This has been reviewed and addressed, please refer to detail documented and communicated via your email *** dated 31/01/2017 and 09/02/2017.
Warmest regards
Elroy