AC
A C
1 reviews | Active since Jul 2011
02 Oct 2020, 08:23
Account
I have had a contract with Vodacom for about 20 years and suddenly with my last upgrade I have to pay for itemised billing and CLIP. I have never had to pay for either. After a battle of months I now have CLIP free, but still no itemised billing. If this is what loyalty of more than 20 years does the next upgrade will be with another company!
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Replies (2)
Vodacom's replyOfficial
02 Oct 2020, 09:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Oct 2020, 09:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AC
A C's updateReviewer Update
02 Oct 2020, 14:45You are absolutely right "Vodacom will not contact you"
"Vodacom will not contact you via Whatsapp to request your personal details"
"Vodacom will not contact you via Whatsapp to request your personal details"
AC
A C's update02 Oct 2020, 14:45
Reviewer Update
You are absolutely right "Vodacom will not contact you"
"Vodacom will not contact you via Whatsapp to request your personal details"
"Vodacom will not contact you via Whatsapp to request your personal details"