Account

Item: Vodacom
Rating: 4
Author: Lynne B

It's been more than 10 days that Vodacom promised that a consultant would phone me back. No response yet. No one at Vodacom at Customer Care, Accounts or Retention wants to sort out my contract. This is a very sad state of affairs that Vodacom will not honor their contract.

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Replies (1)

Vodacom's replyOfficial

19 Nov 2021, 11:13

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply19 Nov 2021, 11:13

Official