1 reviews | Active since Oct 2014
Account
<p>My debit order was returned, being a good enough person I call the number sms'd to me in order to make good with my account ( ********** ) I ask for banking details, I am given my reference number - GREAT!! Ask again for banking details just to be told that they do not have banking details. I was told at the beginning of the call that I can pay cash or EFT, I said I will be paying via EFT...... No banking details. I then repeat the question and say so you are telling me that Vodacom does not have a bank account - Yes we do not have a bank account. This is very frustrating. I could just not care to make good, with ridiculous service like that after being a client for so many years and making the effort to do the right thing..... why do i bother.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
