SB
Samantha B

1 reviews | Active since Feb 2017

03 Feb 2017, 11:11

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<p>Its lovely how I have been a customer with Vodacom for as long as I can remember, but when I need value for my money then there is no help to be found.</p> <p> </p> <p>I used my entire months data in 3 days - this has never happened before, but now they cannot help me by telling me what I allegedly used his data on.</p> <p> </p> <p>Also my data not used from last month hasn't been rolled ver to this month, so there I lose more value. This is proof of Vodacoms theft - if I had leftover data last month, how on earth can I use it all in three days??</p> <p> </p> <p>Vodacom is ridiculous and I can't wait until January 2018 to cancel my contract and for Vodacom to lose a life long customer.</p> <p> </p> <p>I have always spoken well of Vodacom, but consider this the end - all my acquaintances will know how pathetic Vodacom is.</p>

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Replies (1)
Vodacom
Vodacom's reply03 Feb 2017, 11:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team