1 reviews | Active since Mar 2015
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So my ongoing problem with Vodacom is that I want to cancel my debit order and pay Vodacom via EFT, it's been more than a year! I spoke to another advisor a week ago that advised that he could not even see on his system that I am trying to cancel the debit order and every month without fail even though I have paid them on the 24th they still deduct money from a suspended account and I get charged R100 for the debit that did not go off.So Mr Adams here wants to tell me that I am in breach of contract to want to cancel the debit order, Mr Smart guy there did not realize that I have an LLB degree and I am in no way in breach of my contract if the company I have entered into an agreement with agreed to let me pay them via EFT! Some manager even phoned me at some point and they gave me a refund! If I am then in breach of contract, why refund me?!<br> I said to the previous person that I want a letter saying what I have to pay them to just cancel this contract and get out of it. ALMOST A WEEK LATER AND I AM STILL WAITING FOR MY SETTLEMENT/CANCELLATION LETTER! Now Mr Adams advised that he will send it, I can't wait to see if it happens! He also said that his manager will phone me, SURE!
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
Best regards,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
Best regards,
