Account

I've paid my account on the 31st of May, at a vodacom store in menlyn. On Wednesday the 12th of June my account was suspended saying that it's in areas, so I contacted the customer care where I was told that I should email my proof of payment to ********** I did just that but still my account was closed, I called the account department where I was told I should go to the store where I paid, as they did not allocate my payment correctly, I went and I was told all is in order, and they cant help because they cant activate my account in stores only people from the accounts department can. They also sent the proof of payment to the accounts department and was told to wait for 24hours, that was now Friday the 14th of June. Now its Monday the 17th of June my account is still closed, I went back to the vodacom store and was told again that they will email the proof of payment and someone from vodacom will call me back. I AM HIGHLY DISAPPOINTED AND FRUSTRATED ABOUT THE LEVEL OF SERVICE FROM VODACOM, TODAY MARKS THE 5TH DAY WHERE I DONT HAVE FULL ACCESS OF MY PHONE! BUT I PAID MY ACCOUNT ON TIME. Can someone help as I am pretty much stranded