JG
Johannes G
1 reviews | Active since Oct 2017
16 Nov 2018, 15:49
Account
I phone Vodacom and they confirm the following...
As per our chat we've confirmed that the contract cancellation has been loaded for the end of October 2018. We can confirm that 250mb monthly bundle will also be cancelled on the same day. Hope you find this in order.
But the money for the R250 mb is stil beeing deducted from my account
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Replies (3)
Vodacom's replyOfficial
16 Nov 2018, 16:30 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Nov 2018, 16:30
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
JG
Johannes G's updateReviewer Update
20 Nov 2018, 15:04Still no feedback can one of your client relationship managers contact me.this is ridiculous. Johan ********** 342
JG
Johannes G's update20 Nov 2018, 15:04
Reviewer Update
Still no feedback can one of your client relationship managers contact me.this is ridiculous. Johan ********** 342
Vodacom's replyOfficial
23 Nov 2018, 10:34 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply23 Nov 2018, 10:34
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team
Best regards,