1 reviews | Active since May 2017
To whom it may concern
I have been trying for the last 2 months to catch up with my outstanding amount on my account.
From about the 10th of March My line was suspended. So I have ne been using Vodacom services.
Please explain to me I have been phone trying to get this sorted out. It is not like I don’t want to pay … I am trying to catch up
But how do you except me to settle my account if you keep billing me. I don’t know how you except me to set till my account.
See it this way Vodacom owes R100 but the person Vodacom is owing increased the amount with a R100 each month. An the person has cut of their services and expect Vodacom to pay If it fear?? and secondly how are you going to catch up to pay him in full
And I do not understand how you can bill me If YOU (VODACOM) suspended my line and I am not using you services. So how can except my firstly to settle my account and the secondly Charge me for service that I have not been using.
Please advise me as what to do for I am trying, to set till my account. For I just don’t understand
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Zelda,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,
Good day Zelda,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,
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