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I contacted Vodacom regarding my contract with them contract which I settled last year December ...they contacted me saying I owe them R389 which they debited on the 22 of January 2018. I called them yesterday asking why did they debit my account because I have already settled that account nd the consultant I spoke to told that it's because the times I settled that contract they had already billed me for December but they debited my account now in January and I said fine can u give me my settlement letter then coz I am assuming I no longer owe them ...then she comes back saying that Vodacom made a mistake by debiting my account nd they should reimburse me that R389 then she transferred the call to the next department nd the consulted told me that my account has been handed over to legal ...but I don't understand why because i don't owe them