gF
george F
1 reviews | Active since Nov 2017
03 Jan 2018, 10:49
Account
Hi
I just recently ran a itc check on myself and you guys pop up on my accounts. Apparently i have a active contract since 2008. I do not have any contracts with vodacom. Can this please be sorted out asap.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
03 Jan 2018, 10:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jan 2018, 10:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Jan 2018, 08:28Dear George
Please be advised the feedback received from our Legal team is that they have requested the credit bureaus to remove the payment profile.
The request will be completed within 7 -14 working days.
Regards,
RJ
Best regards,
Vodacom's reply04 Jan 2018, 08:28
Official
Dear George
Please be advised the feedback received from our Legal team is that they have requested the credit bureaus to remove the payment profile.
The request will be completed within 7 -14 working days.
Regards,
RJ
Best regards,
gF
george F's updateReviewer Update
05 Jan 2018, 08:16Thank you for the quick response.
gF
george F's update05 Jan 2018, 08:16
Reviewer Update
Thank you for the quick response.