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Peter M
1 reviews | Active since Nov 2017
15 Nov 2017, 13:02
ACCOUNT
Phoned about.account.kept.on getting cut off . Put on hellopeter got a reply saying.they gonna get back to me but never did I suspect I will get anther reply to this saying the same thing with no response still. VODACOM TERRIBLE. Cancelled my account a year a go now they saying.we.owe R2800 for.data which we already had this argument and they cleared it only.to.come back.a.year later with the sam **** exceptbeen handed over to attorneys
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Replies (3)
Vodacom's replyOfficial
15 Nov 2017, 13:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Nov 2017, 13:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Nov 2017, 14:39Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS
Best regards,
Vodacom's reply16 Nov 2017, 14:39
Official
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS
Best regards,
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Peter M's updateReviewer Update
19 Mar 2018, 21:59Still waiting
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Peter M's update19 Mar 2018, 21:59
Reviewer Update
Still waiting