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Percy M
1 reviews | Active since Oct 2019
16 Jul 2020, 14:48
Accidental Damage on device claim
Vodacom I am disappointed. Today I will visit one of your branches to express my disappointment. How can I pay for insurance and when I need to claim I'm given a louzy excuse that "insurance company doesn't want us to claim often as it looks like we(you) are giving clients lots of new phones" what the hell.
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Vodacom's replyOfficial
17 Jul 2020, 07:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jul 2020, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team