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JH
Johan H

1 reviews | Active since Aug 2018

09 Sept 2019, 20:28

Access to this resource has been restricted

"Access to this resource has been restricted". This is the message I keep getting when trying to load data onto my phone. Went to Gardens CPT 4u branch. They asked me to call customer care. I waited 30 minutes on the line. No help. Now I'm not sure what my options are. Very bad for my business.

0
Replies (3)
Vodacom
Vodacom's reply10 Sept 2019, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
JH
Johan H's update12 Sept 2019, 20:51
Reviewer Update
Still no one has contacted me. Would you mind following up?
Vodacom
Vodacom's reply20 Sept 2019, 13:30
Official
Dear Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.  
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.

Regards, Vodacom Consumer Website Team