1 reviews | Active since Jul 2017
Access to Certain Websites Restricted
<p>I recently called the customer care line to assist me as I do not have access to certain websites (Pricecheck, Facebook, Catchoftheday, etc) and get a message from vodacom saying: "Sorry Access denied, You don't have permission to access this page. For assistance, please call customer care on 082111 free from your Vodacom cellphone." </p> <p>I explained this to the call center agents and also provided some of the restricted websites, but they could not assist me.</p> <p>I am using a con SIM and pay every month for a service that does not work. Could someone please attend to this and get it resolved ASAP! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Someone on mybroadband.co.za forum has helped me sort out the problem. Apparently, the Adult Content setting was the cause.
Someone on mybroadband.co.za forum has helped me sort out the problem. Apparently, the Adult Content setting was the cause.
Good Day
Kindly note that your query has now been resolved.
Regards
Dc
Good Day
Kindly note that your query has now been resolved.
Regards
Dc
