CM
Charles M
1 reviews | Active since Jul 2015
30 Jul 2015, 15:21
Access restricted
Im very unhappy about the fact that evertime I make use of the internet that one in ten websites open but the rest wont due to access restricted message on screen!!! I make use of [URL Removed] [URL Removed] news24 etc, but even they wont open because im apparently under 18???? Phoned vodacom shop, 3 times already and I was told it was unblocked, but it was never. Even went into the shop but still same issue. After phoning vodacom customer care the lady told me she is not picking it up on the system, so what the hell am I supposed to do? Pay for services each month but cant use it??
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Replies (1)Vodacom's replyOfficial
31 Jul 2015, 09:41Hello Charlie5522,
Thank you for taking the time to raise your complaint with our team.
My name is Julian and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this.
I will be in contact with you regarding this matter in order to resolve or address.
Regards
Julian
Thank you for taking the time to raise your complaint with our team.
My name is Julian and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this.
I will be in contact with you regarding this matter in order to resolve or address.
Regards
Julian
Best regards,
Vodacom's reply31 Jul 2015, 09:41
Official
Hello Charlie5522,
Thank you for taking the time to raise your complaint with our team.
My name is Julian and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this.
I will be in contact with you regarding this matter in order to resolve or address.
Regards
Julian
Thank you for taking the time to raise your complaint with our team.
My name is Julian and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this.
I will be in contact with you regarding this matter in order to resolve or address.
Regards
Julian
Best regards,
