1 reviews | Active since May 2016

03 Oct 2023, 10:45

Accepting ***** with eyes wide shut

The most ***********, useless, and most unsecure place to ever exist! Seriously do not use this network! Someone in Pinetown used my details to open an account with Vodacom telephonically! They gave this person an account over the phone without checking if ANY of the info he is giving was actually correct. NO ID was asked. No bank statement and certainly not even proof of ID or proof of bank!?. How does a company do business like this? Are you as a company that runs debit orders not supposed to check if you are actually receiving the correct info? The level om incompetence is astonishing! I have never and now certainly will never support Vodacom. Useless business

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Replies (1)
Vodacom
Vodacom's reply03 Oct 2023, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team