1 reviews | Active since Jan 2016
Acc l***-8 JNR Soer still waiting on Vodacom!
I've got 2 contracts that were cancelled after there 2yr term November 2015 and still been billed for that: *** and ***) I am not going to pay for that and want my money back if they deduct it again in January 2016.<br> <br> People from vodacom phoned me about \specials"that I did not understand and send me this specials after I cancelled it twice!!! I send it back by PostNet (tracking nu: PN***) on the 1st of December 2015 and now they BILL me for contracts I never took and try to cancelled for weeks!<br> Item nu: *** *** amount: R139<br> Item nu: *** *** amount: R109<br> Item nu: *** *** amount: R109<br> <br> I am a pensioner of 77 and do not even use WhatsApp or the internet because I do not know how! Please help me because I do not have this items and can not afford it. I asked my neighbour to send me this complaint after trying to sort it out at our Vodacom dealer in Parys that gave me several numbers to phone that I did but still I received this billing of R1 137.76<br> <br> The only contract I still have with VODACOM is: ***<br> <br> I did report this issue on the 15th already but until now I've got no responce from Vodacom yet!"""
Thank you for the posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
