1 reviews | Active since Jan 2016
Acc l***-8 JNR Soer
I've got 2 contracts that were cancelled after there 2yr term November 2015 and still been billed for that: *** and ***) I am not going to pay for that and want my money back if they deduct it again in January 2016.<br> <br> People from vodacom phoned me about \specials"that I did not understand and send me this specials after I cancelled it twice!!! I send it back by PostNet (tracking nu: PN***) on the 1st of December 2015 and now they BILL me for contracts I never took and try to cancelled for weeks! <br> Item nu: *** *** amount: R139<br> Item nu: *** *** amount: R109<br> Item nu: *** *** amount: R109<br> <br> I am a pensioner of 77 and do not even use WhatsApp or the internet because I do not know how! Please help me because I do not have this items and can not afford it. I asked my neighbour to send me this complaint after trying to sort it out at our Vodacom dealer in Parys that gave me several numbers to phone that I did but still I received this billing of R1 137.76<br> <br> The only contract I still have with VODACOM is: ***<br> <br> PLEASE HELP ME..."""
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MK, Consumer Website Team
Thank you for making us aware of this issue.
A consultant will make contact with you to assist. Thank you for your patience.
Kindest Regards
MK, Consumer Website Team
