***-4 J.M. Fourie - ***

This acc was opened at Vodacom Festival mall May 2013 and in good order until end July 2013. Since then the Vodacom contract was not in working order. Jasmaine went to this shop numerous times to reactivate her account. It was never activated since July 2013, Vodacom never corrected her account details, after numerous calls and faxes to clear this mess. She was there again in April 2014, saw Attie, where they again faxed all details to Vodacom's accounts. She was promised her data would be working in a few hours. Never happened. She recvd an sms her details not clear, resend her details. Received no feedback, no reply , nothing to date. In Aug 2014, I (mother) went with Jasmaine to Vodacom in Bayside Table view, Cape Town. This gentleman, Bosten told her, her account has been deleted and Vodacom has given the number to someone else and also mentioned this was only a one year contract. Bosten confirmed this. After this visit Jasmaine received message from Vodacom account handed over to VVM Debt Collectors. She started receiving calls from VVM. Explained situation to them, they said she should resolve with Vodacom. She called Vodacom, faxed them on plenty occasions. VVM still calli