abysmal service, dishonest dealings

<p>reference number is EC-04AJ-3OWRAE.</p> <p>Re; business contract for Classic Campaigns, N C von der Heyde, ********** 166.</p> <p><br />On 23 June 2016 I requested the cancellation of further services for my data<br />card ********** 963.</p> <p>I sent the request on a business letterhead and attached a certified copy of<br />my ID.</p> <p>(the contract was due to expire at the end of July 2016)</p> <p>I received the attached e'mail from Promise at BusinessRecoveries (A Vodacom<br />address) saying it had been done. Please see attachment one.</p> <p>However, the data card fee was still on my August invoice.</p> <p>Despite numerous e mails and phone calls I have been unable to get anyone to<br />agree to refund me for the months of August and September. The card has been<br />loaded for cancellation only at the end of September.</p> <p>This is unacceptable. Please action a refund.</p>