Abysmal Customer Service

If you ever feel useless, simply remember that Vodacom customer service is a thing. I actioned a change of delivery address for my new phone ordered from Vodacom. Due to their slow back office processes, they were unable to action this change of delivery within 3 days. Vodacom has a courier partner known as SkyNet, which is unable to deliver to my new address until Vodacom has actioned the change of delivery address on their side.