Abusive Vodacom

So... I'm still waiting for Vodacom to come collect their phone. Now I'm being harassed for payment on service that has not being rendered. I keep phoning the call center. Last week Monday I spoke to a Busi who was arranging for this damn phone to be collected and the stupid contract to be cancelled... to date DOLOLO... Ref # ********** 05. Just spoke to a Zanele again... Another ref # ********** 41. I'm truly shocked. Oooh by the way Hello Peter department didn't even respond to the last review. Proof that Vodacom don't care. Better make sure that my line don't get suspended for your incompetence. I wonder if this will happen now. No one follows up... Take your staff to training I'm so upset... Forcing me to keep your contract...