abusing legal system when they see that they made a mistake

<p>1.I called vodam to teminate my account and i was given a settlement amount by phone but never emailed when i asked</p> <p>2. I received a sms stating I was owing when I called they said I must call legal department of which I did and they realised they made a mistake with the amount and I also asked for a copy of that wrong doing of which i never got</p> <p>3.When I called again my case was escallated to vvm and when I asked for proof of me owing and the settlement amount letter they never provided</p> <p>4.I called ceo office which was also uselless and the is none willing to assist</p> <p>5. when customers are wrongly done they escalate to other deparment and ruin your legal score, I think it unprofferssional and stupid and its the poeple working for vodacom I am thinking of going to news paper</p>