IR
Ian R
1 reviews | Active since Nov 2010
15 Apr 2023, 09:16
Abuse of Anytime
It appears to me as if Vodacom automatically add roaming data to your account when you are out of SA. I have now had about R100 rake off my Anytime balance on two occasions while abroad. I get an sms advising data roaming is available but no option to accept or reject and no costs are provided.
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Vodacom's replyOfficial
15 Apr 2023, 17:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Apr 2023, 17:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team