1 reviews | Active since Jul 2017
Abuse of account
<p>WASP sent me a message wich I did not even open. They are charging me R7 per day without my permission and Vodacom is allowing this to be added to my account. They gave me a contact number and referred me to them to cancel this so called service. This number is unreachable ********** . Vodacom does not want to help me and WASP continues to add to my account. I hold Vodacom accountable for this. How can they allow this and do not want to take responsibility. I have been debited with R455.26 since January and I want this taken off my account immediately. I will definitely cancel my account once my contract has run out in October. No customer service!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
