Absurd account
<p>My phone was ****** in November 2015. I refused to pay for a simswap and gave my month notice in November 2015, as my contract then expired. All my email correspondence is on my vodamail account, which is blocked by Vodacom. For more than I year I contacted Vodacom regularky to find out what is going on with my account, each time to only hear that my ID number does not exist on their system anymore. Now, almost 18 months later, THIS????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Client
The Legal Team confirmed that they were in contact with you and addressed your concerns.
Kind regards
RJ
Vodacom Consumer Website Team
Best regards,
Dear Client
The Legal Team confirmed that they were in contact with you and addressed your concerns.
Kind regards
RJ
Vodacom Consumer Website Team
Best regards,