SG
Sammy G

1 reviews | Active since May 2017

10 May 2017, 18:25

Absorbing my data and airtime

<p>The past 2 months I noted that my data and airtime are being absorbed without me even using my phone meaning also not getting calls,sms or whatsapp. My phone was disconnected for auto apps and check thoroughly by the Vodacom shop who confirmed it. I dont eve have FB on it. This to me is **************** and I am hell bend to DISCONNECT my relationship with Vodacom should this contrcat ends in December.</p>

0
Replies (1)
Vodacom
Vodacom's reply11 May 2017, 07:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team