Absolutely zero help from Vodacom after hours on the phone and in the store! Pathetic!

<p><br />I can't get my caller ID to send. I have been to the store, sat there for 4 hours and not one could solve my problem. So I've made DOZENS OF PHONE CALLS,!!!!!! I have a ref # for a support specialist The # given to me is 1- ********** 5287.</p> <p>AND NOTHING HAPPENS!!! Then I get an sms a week later saying we tried to call you and no response, so WE CLOSED THE CASE! There was no call, and there's no help from anyone. I just keep giving my details endlessly, and get told that they'll escalate. But zero, it's pathetic.</p> <p><br />I need someone who can actually DO SOMETHING TO PHONE ME. URGENTLY, ASAP.</p>