Absolutely useless Vodacom KZN.

I submitted a report on this website in the beginning of January 2016. I was told to re-book my iPhone6s in as they needed a job number to rectify original poor service delivery. After re-booking my phone and sending the job number to the appropriate individual, I waited 2 weeks and eventually went into the store in Richards Bay as I had not heard anything. The phone was in-store for 3 days and nobody had contacted me. The phone was still not working as FMI was still active. After explaining to the store manager and technical representative that I have done everything I can to de-activate FMI they ask me to supply my Apple ID and Password direct to the technical department. I did so. After asking after 2 weeks what is happening I was told to re-book my phone in as FMI had been de-activated. Today 29/02/2016 after 2 weeks of waiting I went to the store to find out what is happening. I was told an estimate had been sent of over R5000 to repair the phone. When I booked it in I was told it was still under warranty. Very angry/disappointed and hope no one ever gets treated the way I have as a long time loyal customer of Vodacom. Useless.