RJ
Reshina J

1 reviews | Active since Aug 2018

01 Aug 2018, 16:15

ABSOLUTELY USELESS SERVICE FROM VODACOM!!!!!

I have a cell phone and date contract with Vodacom. i moved into a home on the 1/07/18. Vodacom has no reception in the area. i asked for my contract to be cancelled in order to move to another provide as i work from home. NO ONE IN VODACOM CAN HELP ME IN THE LAST MONTH!!!! I HAVE NEVER HATED A COMPANY FOR A DISGUSTING SERVICE AS I DO VODACOM!!!!

0
Replies (2)
Vodacom
Vodacom's reply01 Aug 2018, 17:21
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Vodacom
Vodacom's reply02 Aug 2018, 10:26
Official

Dear Reshina,

As per our recent conversation.

We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.

Your query is being investigated by our Networks department and feedback will be given.

Warm regards,

Shad