NK
Nigel K

1 reviews | Active since Jul 2011

19 Oct 2015, 15:49

Absolutely useless service from Constantia Vodashp

I had the absolute worse experience today after dealing 15 years with Vodacom and their shops.<br> <br> I wanted to do a simswap on a datasim. The consultant would not listen to what I had to say, was unable to find the sim on their system and refused to help any further. He then called his colleague which had an even worse attitude, refused to listen aswell, made no effort whatsoever.<br> <br> This is the worst attitude and service I have ever experienced from a Vodacom store. And this despite me being at the same shop 3 weeks prior asking exactly the same thing on another sim, which the consultant helped me with promptly.<br> <br> I told them they were completely useless, and drove 30km to Vodacom shop in Canal Walk, where Andrea helped me out NO PROBLEM and went the extra mile.<br> <br> Constantia vodacom shop has very bad attitude towards clients, they do not listen and its the last time I will ever go there.

0
Replies (1)
Vodacom
Vodacom's reply20 Oct 2015, 07:39
Official
Hello nkukard,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team