Absolutely useless service

<p>As of the 14th July my Caller Identiy stoped working on my cellphone. After 2 vists to 2 diferent vodacom shops and 3 call centre calls still no resultion. Not to mention being promesed a call back and not getting a call (useless) and being disconected twice while talking to the call centre.</p> <p> </p> <p>The above is one of the queries. The other I upgraded in Febuary and they added a My 1 Gig promotion Free for 3 months on my account I confirmed that I will not be charged for this during and after the 3 months, However I am being charged for it. Last month I was charged for it and then it looks like they tried to discount the charge but actually they charged the discount to my account as well resulting in double billing. The call centres are useless as no one can help and you are just being transferred all over the place and then finally you get disconected with no resolution. Never had issues with Vodacom but this is making me think they have gotten to big and now no one knows what the hell is going on.</p>