1 reviews | Active since Sept 2015
Absolutely useless - disgrace - Stay away from Vodacom
Vodacom is absolutely useless. Dont expect any customer service. Absolutely useless with no concern about customer satisfaction. Buy from them at your own peril. even when their products or services dont work they make ZERO EFFORT to resolve the issue.
I've been with a dysfunctional internet fiber line for 3 months. Vodacom thinks this is ok. 40 seconds for a web page to load and all they can do is reset the line. I've told them umpteen times there is a problem but nothing gets done. Even the person to oversees hellopeter complaints did zero about resolving this. all they do is just tick the box (called the customer) and then nothing gets done. absolutely useful and an embarrassment
Their router is faulty but they refuse to help setup my own router . Yes, refuse to help me and rather have me use their dysfunctional (200 mbps line) .
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
based on my experience with vodacom, i dont know what is worse. Vodacom, Eskom or randwater?
based on my experience with vodacom, i dont know what is worse. Vodacom, Eskom or randwater?
