MS
Mariaan S
1 reviews | Active since Mar 2010
02 Jun 2021, 11:07
ABSOLUTELY USELESS CUSTOMER CARE NR 082135 USELESS
i cant deal with you anymore. Have you ever tried to get through TO CUSTOMER SERVICES,, have you????????
A simple thing as cancelling my sms bundle and mms bundle i cant do that because there is no HUMAN ON THE OTHER SIDE AND YOUR STUPID BOT does not know how to do it!!!!
How HOW HOW HOW is this customer service???
Please get humans on seats and i am sure it will also help with the plumeting job losses in South Africa
PATHETIC
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Vodacom's replyOfficial
02 Jun 2021, 11:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jun 2021, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team