ABSOLUTELY USELESS
Trying to do an upgrade on one of my numbers but when I try on line it tells me that there is a problem with the account. When I try to call the number 082 135, firstly you hang on for over 1/2 an hour and then the consultant complains that your flippin line is unclear. I went to a Vodacom shop and they told me that I can upgrade. There is nothing wrong with the account.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
10 May 2020, 02:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 May 2020, 02:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team