Absolutely useless

<p>So here we are, another month down the line and no resolution of my initial dispute from Vodacom. Initially, after my first review on Hello Peter, I received a couple of emails from someone called Lucian, but now when I try to email him, the emails bounce back "undeliverable". </p> <p>In the meantime, my cell phone lines are constantly being blocked and I have spent hours and hours, virtually weekly, phoning Vodacom to have the lines unblocked. </p> <p>Once again, my previous query has been cancelled - so I'm back to lodging yet another service call and then repeating my details to umpteen people before the lines are, hopefully, unblocked. I spend hours listening to muzak and automated messages and when someone does eventually answer, it inevitably switches to the "rate the Vodacom service" message and I have to dial in again. Believe me, you don't want me to rate your service!! </p> <p>I'm at my wit's end - I actually don't know what you're supposed to do to get a response from Vodacom. Why is it impossible to speak to anyone with the authority to actually resolve a query? I will never, ever use Vodacom again. I cannot wait for these contracts to run out. </p>