Absolutely useless

<p>I have tried to cancel my contract, sent through all documentation, paid the outstanding amount and they have still not cancelled my contract. Vodacom have then subsequently charged me over R1000 for a contract i do not have anymore (as i cancelled it, within all their terms and conditions). I have phoned the cancellation department numerous time for them to just say it has been moved over to their new 3d system and they cannot help me. </p> <p>This is so poor and again it shows that big corporates do not care about their customers and try and make it as difficult and costly as possible to do anything!</p> <p>Apalling...</p>