Absolutely Useless

I received a bill of about R18k a year ago. After being on the phone for days, I was informed that their system failed to 'block' the account when it reached the account limit and that the account needs to be reverted to the limit balance. Vodacom obviously refuses to fix their stuff-up and I therefore refuse to pay their ridiculous charges.<br> Surprise, surprise, after using a pre-paid number for almost a year, the bright IDIOTS at Vodacom have decided to blacklist my handset. A handset which is paid for, I might add. <br> When you phone the call centre, all the *********** staff shove you around from one place to the other only to tell you that they can't help you as you need to go back to where you got your phone and provide proof of payment. Is it that hard to understand that this is a Vodacom mistake? Why are the consumers having to put up this this lousy service and utter disregard in solving problems?<br> I really hope one day someone with a proper education and common sense will run these corporates so us normal rational folks can have normal conversations with competent people who can understand their language.