BA
Beverley A

1 reviews | Active since Oct 2016

19 Oct 2016, 16:14

Absolutely unhappy Vodacom Client in association with Cellucity

<p>Been trying to resolve Soft locked phone with Vodacom and Celucity for 2 weeks now. Today is the last straw as the line is now suspended? and no-one @ Vodacom can give me answers. So what am i suppose to do to get answers from Vodacom as i have a reference no. so maybe i should just report them to NCA or Consumer Protection Act. I am so sorry i took the route of taking a contract phone.</p>

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Replies (1)
Vodacom
Vodacom's reply20 Oct 2016, 07:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team